Free delivery on every order, worldwide. Every JetSetterArts print is made to order and printed as close to you as we can manage — so your art spends less time in transit and more time on your wall.
We don't keep stock in a warehouse. When your order comes in, it's produced through our printing partner's network of more than 140 production facilities across 32 countries, and routed to the one nearest your delivery address. Over 85% of orders are printed in the same country they're delivered to.
That means a Lisbon print heading to Porto is printed in Portugal, and one heading to Chicago is printed in the United States. Shorter journeys, fewer air miles, and a print that reaches you faster.
Printing, checking and packing takes 1–2 business days. Framed prints sit at the longer end of that, since each frame is assembled and fitted by hand before it's packed.
Orders placed at a weekend or on a public holiday start production the next business day.
Every order ships free, to every country we deliver to. No minimum spend, no threshold to reach, nothing added at checkout. The price you see on the product page is the price you pay.
The estimates below are the total time from placing your order to it arriving — production and delivery together, not one after the other.
| Destination | Estimated arrival |
|---|---|
| United Kingdom & Jersey | 3–7 business days |
| Ireland & the European Union | 5–10 business days |
| United States | 5–10 business days |
| Switzerland, Norway, Canada, Australia, New Zealand, Japan, Singapore, South Korea, Malaysia, Israel & the UAE | 7–14 business days |
Business days are Monday to Friday, excluding public holidays.
These are estimates, not guarantees. Carrier delays, customs checks and busy periods — the weeks before Christmas especially — can add a few days. If you're ordering for a particular date, give yourself a fortnight's headroom, and get in touch if it's tight. We'll tell you honestly whether it will make it.
You'll get a confirmation email as soon as you order, and a second email with a tracking link the moment your print is dispatched. Depending on where you are, your parcel may travel with Royal Mail, DHL, FedEx or one of our other regional carriers.
If your tracking hasn't updated in more than five business days, email us and we'll chase it.
Because we print locally and frames are assembled separately from unframed prints, orders containing several items sometimes arrive in more than one parcel, occasionally a day or two apart. Nothing has gone wrong — the rest is on its way.
Our paper is FSC-certified and acid-free, and our packaging is recyclable.
Duties and taxes are included in the price, so there's nothing further to pay when your print arrives — no customs bill, no handling fee on the doorstep.
Please double-check your address before you order — it's the single most common cause of a late delivery. If you spot a mistake, email us straight away and we'll correct it if the order hasn't gone into production yet. Once a parcel has been dispatched we can't reroute it.
If a parcel comes back to us as undeliverable, we'll email you and either resend it to a corrected address or refund the print, whichever you prefer.
It's rare, but it happens. Please check your order when it arrives and email us within 30 days with a photo of the damage and your order number. We'll reprint and resend it, or refund you in full — your choice, and you won't need to send the damaged one back.
Full details are in our refund policy.
We currently deliver to the United Kingdom, Ireland and the European Union, Switzerland and Norway, the United States, Canada, Australia, New Zealand, Japan, Singapore, South Korea, Malaysia, Israel and the United Arab Emirates.
Don't see your country? Email us. We can often arrange it, and if enough people ask from the same place we'll add it properly.
Email hello@jetsetterarts.com and a real person will answer — usually within one business day.